As a company in an industry that relies on a skilled workforce, and in certain roles, a highly skilled workforce, the development of a high performing workforce is important to the functioning of our business. Human capital development has therefore been found in our GRI-based materiality analysis to be a focus area for us. As such, we maintain robust talent recruitment and retention programs, including attractive employee benefit plans and career development programs.

Additionally, we maintain successful employee engagement programs in the areas of volunteerism, giving, nonprofit board placement and culture. We are also in the process of integrating diversity & inclusion into our business level strategic plans, specifically in the areas of recruitment and retention. Our employees rate Voya highly on employee satisfaction and organization health surveys, a fact that is highlighted on page 11 of the 2016/2017 Corporate Responsibility Annual Report. We pride ourselves on the fact that our company has been recognized by several “Best Places to Work” designations, details of which can be found on our corporate responsibility award page and our company profile.

As per the GRI Standards requirements, below we detail a selection of the most recent human capital measures that help us analyze our workforce and the effectiveness of the programs mentioned above. Please note: all figures are as of the last calendar day of the year in which they are presented. Given employee headcount fluctuates on a regular basis, figures throughout the year and the resulting analysis is subject to change.

Employees by Category and Type

performance
 
Employees by Category
2015-2019
Learn more about our progress
+

Employees by Category1

    12/31/2015 12/31/2016 12/31/2017 12/31/2018

12/31/2019

Regular

Total

6924

6694

6205

5901

5893

 

Female

3528

3362

3189

3069

2969

 

Male

3396

3332

3015

2819

2901

 

Other

n/a

0

1

13

23

International Local Hire

Total

0

11

11

15

13

 

Female

n/a

3

3

4

4

 

Male

n/a

2

2

4

2

 

Other

n/a

6

6

7

7

Temporary

Total

46

36

39

36

27

 

Female

19

15

21

12

9

 

Male

27

21

17

23

16

 

Other

n/a

n/a

1

1

2

1 Data does not include International Employees (13 in 2019)

Employees by Type
2015-2019
Learn more about our progress
+

Employees by Type1

    12/31/2015 12/31/2016 12/31/2017 12/31/2018 12/31/2019

Full-time

Total

6863

6652

6182

5867

5850

 

Female

3453

3305

3153

3021

2926

 

Male

3410

3341

3021

2832

2901

 

Other

0

6

8

14

23

Part-time

Total

107

89

73

70

70

 

Female

94

75

60

60

52

 

Male

13

14

13

10

16

 

Other

0

0

0

0

2

1 Data does not include International Employees (13 in 2019)

New Hires and Turnover

2014 Hires: 29 years of age and under totaled 175. 40% were male, 60% were female; 30-49 years of age totaled 312. 53% were male, 47% female. 50 years of age and over totaled 96. 40% were male, 60% female.    2015 Hires: 29 years of age and under totaled 316. 51% were male, 49% were female; 30-49 years of age totaled 669. 51% were male, 49% female. 50 years of age and over totaled 203. 44% were male, 54% female.   2016 Hires: 29 years of age and under totaled 209. 52% were male, 48% were female; 30-49 years of age totaled 312. 52% were male, 48% female. 50 years of age and over totaled 93. 47% were male, 53% female.  2017 Hires: 29 years of age and under totaled 481. 44% were male, 55% were female; 30-49 years of age totaled 339. 46% were male, 54% female. 50 years of age and over totaled 122. 39% were male, 61% female. 2018 Hires: 29 years of age and under totaled 278. 50% were male, 49% were female; 30-49 years of age totaled 264. 43% were male, 47% female. 50 years of age and over totaled 73. 48% were male, 49% female.2014 Terminations: 29 years of age and under totaled 114. 49% were male, 51% were female; 30-49 years of age totaled 510. 51% were male, 49% female. 50 years of age and over totaled 302. 46% were male, 54% female.    2015 Terminations: 29 years of age and under totaled 97. 48% were male, 52% were female; 30-49 years of age totaled 402. 49% were male, 51% female. 50 years of age and over totaled 240. 43% were male, 57% female.   2016 Terminations: 29 years of age and under totaled 124. 52% were male, 48% were female; 30-49 years of age totaled 436. 49% were male, 51% female. 50 years of age and over totaled 298. 62% were male, 38% female. 2017 Terminations: 29 years of age and under totaled 325. 50% were male, 49% were female; 30-49 years of age totaled 605. 44% were male, 56% female. 50 years of age and over totaled 495. 47% were male, 52% female. 2018 Terminations: 29 years of age and under totaled 163. 53% were male, 47% were female; 30-49 years of age totaled 466. 52% were male, 47% female. 50 years of age and over totaled 238. 55% were male, 45% female.

Employee New Hires and Turnover (Regular)
2015-2019
Learn about our progress
+

Employee New Hires and Turnover (Regular): 2015-2017

  2015 2016 2017
  29 years of age and under 30-49 years of age 50 years of age and over 29 years of age and under 30-49 years of age 50 years of age and over 29 years of age and under29 years of age and under29 years of age and under 30-49 years of age 50 years of age and over

New Hires

Total

 

316

669

203

209

312

93

481 339 122

 

Female

155

329

113

100

149

49

264 184 75

 

Male

161

340

90

109

163

44

214 154 47

 

Other

0

0

0

0

0

0

3 1 0

Rate

 

5%

10%

3%

3%

5%

1%

     

 

Female

49%

49%

56%

48%

48%

53%

55% 54% 61%

 

Male

51%

51%

44%

52%

52%

47%

44% 45% 39%

 

Other

0%

0%

0%

0%

0%

0%

1% 0% 0%

Terminations

Total

 

97

402

240

124

436

298

325 605 495

 

Female

47

205

136

59

224

186

159 269 260

 

Male

50

197

104

65

212

112

164 335 235

 

Other

0

0

0

0

0

0

2 1 0

Rate

 

 

 

 

 

 

 

     

 

Female

48%

51%

57%

48%

51%

62%

49%

44%

53%

 

Male

52%

49%

43%

52%

49%

38%

50% 55% 47%

 

Other

0%

0%

0%

0%

0%

0%

1% 0% 0%

Employee New Hires and Turnover (Regular):  2018-2019

  2018 2019
  29 years of age and under 30-49 years of age 50 years of age and over 29 years of age and under 30-49 years of age 50 years of age and over

New Hires

Total

 

307 459 159 348 544 219

 

Female

162 216 83 158 270 109

 

Male

139 226 72 182 261 109

 

Other

6 17 4 8 13 1

Rate

 

           

 

Female

53% 47% 52% 45% 50% 50%

 

Male

45% 49% 45% 53% 48% 50%

 

Other

2% 4% 3% 2% 2% 0%

Terminations

Total

 

243 664 362 230 578 328

 

Female

119 312 181 136 298 200

 

Male

124 340 177 92 270 128

 

Other

0 12 4 2 10 0

Rate

 

           

 

Female

49% 47% 50% 59% 52% 61%

 

Male

51% 51% 49% 40% 47% 39%

 

Other

0% 2% 1% 1% 2% 0%

Parental Leave

performance
performance
Parental Leave (excludes interns)
2015-2019
Learn more about our progress
+

Employees by Category

  2015 2016 2017 2018 2019

Eligible employees

 

Total

5,622

5,993

5,458

5,065

4,909

 

Female

2,836

2,988

2,765

2,624

2,483

 

Male

2,786

3,005

2,693

2,440

2,418

Employees that took leave

 

Total

102

113

137

137

107

 

Female

53

62

80

64

66

 

Male

49

51

57

64

41

Employees returning from leave – Assumes that a failure to return from leave occurred if an employee terminated within 14 days of returning to work.

 

Total

99

109

136 106 105

 

Female

50

58

79 60 64

 

Male

49

51

57 46 41

 

Rate

97%

96%

99% 96% 98%

 

Female

94.3%

94%

99% 94% 97%

 

Male

100.0%

100.0%

100% 100% 100%

Retention for at least one year after leave – Assumes that the employee was retained for at least 365 days after returning to work.
2019 data is ‘n/a’ due to the timing of the one year window.

 

Total

87

94

114 83 n/a

 

Female

44

50

68 52 n/an/a

 

Male

43

44

46 31 n/a

 

Rate

85%

83%

83% 75% n/a

 

Female

83%

81%

85% 81% n/a

 

Male

87.8%

86%

81% 67% n/a

1 Certain 2016 data was re-stated due to incorrect exclusion of certain leave figures in previous reporting.

2 Data listed as n/a is not available due to the timing of reporting.

3 Assumes that a failure to return from leave occurred if an employee terminated within 14 days of returning to work; this leave type was not available in 2014.

4 Assumes that employee was retained for at least 365 days after returning to work; this leave type was not available in 2014. 2019 data is ‘n/a’ due to timing of one year window.

Performance Reviews

performance
Regular performance reviews (excludes interns)
2015-2019
Learn more about our progress
+

Regular performance reviews (excludes interns)

  2015 2016 2019 2018 2019

Non-personnel management roles

 

Percentage

95%

97%

98%

99%

99%

 

Female

95.2%

97.3%

97.8%

98%

100%

 

Male

95.5%

97.4%

99.0%

99%

99%

Personnel management roles

 

Percentage

98%

99%

97%

98%

100%

 

Female

98%

99.4%

95.9%

96%

100%

 

Male

97.9%

98.8%

97.2%

99%

100%