As a company in an industry that relies on a skilled workforce, and in certain roles, a highly skilled workforce, the development of a high performing workforce is important to the functioning of our business. Human capital development has therefore been found in our GRI-based materiality analysis to be a focus area for us. As such, we maintain robust talent recruitment and retention programs, including attractive employee benefit plans and career development programs.

Additionally, we maintain successful employee engagement programs in the areas of volunteerism, giving, nonprofit board placement and culture. We are also in the process of integrating diversity & inclusion into our business level strategic plans, specifically in the areas of recruitment and retention. Our employees rate Voya highly on employee satisfaction and organization health surveys, a fact that is highlighted on page 11 of the 2016/2017 Corporate Responsibility Annual Report. We pride ourselves on the fact that our company has been recognized by several “Best Places to Work” designations, details of which can be found on our corporate responsibility award page and our company profile.

As per the GRI Standards requirements, below we detail a selection of the most recent human capital measures that help us analyze our workforce and the effectiveness of the programs mentioned above. Please note: all figures are as of the last calendar day of the year in which they are presented. Given employee headcount fluctuates on a regular basis, figures throughout the year and the resulting analysis is subject to change.

Employees by Category and Type

performance
Employees by Category
2015-2019
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Employees by Category1

    12/31/2015 12/31/2016 12/31/2017 12/31/2018

12/31/2019

Regular

Total

6924

6694

6205

5901

5893

 

Female

3528

3362

3189

3069

2969

 

Male

3396

3332

3015

2819

2901

 

Other

n/a

0

1

13

23

International Local Hire

Total

0

11

11

15

13

 

Female

n/a

3

3

4

4

 

Male

n/a

2

2

4

2

 

Other

n/a

6

6

7

7

Temporary

Total

46

36

39

36

27

 

Female

19

15

21

12

9

 

Male

27

21

17

23

16

 

Other

n/a

n/a

1

1

2

1 Data does not include international employees (12 in 2018)

Employees by Type
2015-2019
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Employees by Type1

    12/31/2015 12/31/2016 12/31/2017 12/31/2018 12/31/2019

Full-time

Total

6863

6652

6182

5867

5850

 

Female

3453

3305

3153

3021

2926

 

Male

3410

3341

3021

2832

2901

 

Other

0

6

8

14

23

Part-time

Total

107

89

73

70

70

 

Female

94

75

60

60

52

 

Male

13

14

13

10

16

 

Other

0

0

0

0

2

1 Data does not include international employees (12 in 2018)

New Hires and Turnover

2014 Hires: 29 years of age and under totaled 175. 40% were male, 60% were female; 30-49 years of age totaled 312. 53% were male, 47% female. 50 years of age and over totaled 96. 40% were male, 60% female.    2015 Hires: 29 years of age and under totaled 316. 51% were male, 49% were female; 30-49 years of age totaled 669. 51% were male, 49% female. 50 years of age and over totaled 203. 44% were male, 54% female.   2016 Hires: 29 years of age and under totaled 209. 52% were male, 48% were female; 30-49 years of age totaled 312. 52% were male, 48% female. 50 years of age and over totaled 93. 47% were male, 53% female.  2017 Hires: 29 years of age and under totaled 481. 44% were male, 55% were female; 30-49 years of age totaled 339. 46% were male, 54% female. 50 years of age and over totaled 122. 39% were male, 61% female. 2018 Hires: 29 years of age and under totaled 278. 50% were male, 49% were female; 30-49 years of age totaled 264. 43% were male, 47% female. 50 years of age and over totaled 73. 48% were male, 49% female.2014 Terminations: 29 years of age and under totaled 114. 49% were male, 51% were female; 30-49 years of age totaled 510. 51% were male, 49% female. 50 years of age and over totaled 302. 46% were male, 54% female.    2015 Terminations: 29 years of age and under totaled 97. 48% were male, 52% were female; 30-49 years of age totaled 402. 49% were male, 51% female. 50 years of age and over totaled 240. 43% were male, 57% female.   2016 Terminations: 29 years of age and under totaled 124. 52% were male, 48% were female; 30-49 years of age totaled 436. 49% were male, 51% female. 50 years of age and over totaled 298. 62% were male, 38% female. 2017 Terminations: 29 years of age and under totaled 325. 50% were male, 49% were female; 30-49 years of age totaled 605. 44% were male, 56% female. 50 years of age and over totaled 495. 47% were male, 52% female. 2018 Terminations: 29 years of age and under totaled 163. 53% were male, 47% were female; 30-49 years of age totaled 466. 52% were male, 47% female. 50 years of age and over totaled 238. 55% were male, 45% female.

Employee New Hires and Turnover (Regular)
2014-2018
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Employee New Hires and Turnover (Regular): 2014-2016

  2014 2015 2016
  29 years of age and under 30-49 years of age 50 years of age and over 29 years of age and under 30-49 years of age 50 years of age and over 29 years of age and under 30-49 years of age 50 years of age and over

New Hires

Total

 

175

312

96

316

669

203

209

312

93

 

Female

70

148

58

155

329

113

100

149

49

 

Male

105

164

38

161

340

90

109

163

44

 

Other

0

0

0

0

0

0

0

0

0

Rate

 

3%

5%

1%

5%

10%

3%

3%

5%

1%

 

Female

40%

47%

60%

49%

49%

56%

48%

48%

53%

 

Male

60%

53%

40%

51%

51%

44%

52%

52%

47%

 

Other

0%

0%

0%

0%

0%

0%

0%

0%

0%

Terminations

Total

 

114

510

302

97

402

240

124

436

298

 

Female

58

251

164

47

205

136

59

224

186

 

Male

56

259

138

50

197

104

65

212

112

 

Other

0

0

0

0

0

0

0

0

0

Rate

 

 

 

 

 

 

 

 

 

 

 

Female

51%

49%

54%

48%

51%

57%

48%

51%

62%

 

Male

49%

51%

46%

52%

49%

43%

52%

49%

38%

 

Other

0%

0%

0%

0%

0%

0%

0%

0%

0%

Employee New Hires and Turnover (Regular):  2017-2018

  2017 2018 (as of 6/30)
  29 years of age and under 30-49 years of age 50 years of age and over 29 years of age and under 30-49 years of age 50 years of age and over

New Hires

Total

 

481

339

122

278

264

73

 

Female

264

184

75

134

124

36

 

Male

214

154

47

140

128

35

 

Other

3

1

0

4

12

2

Rate

 

-

-

-

-

-

-

 

Female

55%

54%

61%

48%

47%

49%

 

Male

44%

45%

39%

50%

48%

48%

 

Other

1%

0%

0%

1%

5%

3%

Terminations

Total

 

325

605

495

163

466

238

 

Female

159

269

260

76

217

105

 

Male

164

335

235

87

242

131

 

Other

2

1

0

0

7

2

Rate

 

 

 

 

 

 

 

 

Female

49%

44%

53%

47%

47%

44%

 

Male

50%

55%

47%

53%

52%

55%

 

Other

1%

0%

0%

0%

2%

1%

Parental Leave

parental leave 2015: 5622 eligible, 50% female, 50% male; 102 took leave, 52% female, 48% male; 99 Returned, 51% female, 49% male; 87 Retained 1 year, 50% female, 50% male.
parental leave 2017: 5993 eligible, 50% female, 50% male; 99 took leave, 52% female, 48% male; 98 Returned, 51% female, 49% male; N/A Retained 1 year
parental leave 2017: 5458 eligible, 51% female, 49% male; 137 took leave, 58% female, 42% male; 132 Returned, 58% female, 42% male; N/A Retained 1 year, 50% female, 50% male.
parental leave 2018: 5043 eligible, 51% female, 49% male; 58 took leave, 52% female, 48% male; 55 Returned, 52% female, 48% male; N/A Retained 1 year
Parental Leave (excludes interns)
2014-2018
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Employees by Category

  2014 2015 20161 2017 2018
(as of 6/30)

Eligible employees

 

Total

5,730

5,622

5,993

5,458

5,043

 

Female

2,922

2,836

2,988

2,765

2,596

 

Male

2,808

2,786

3,005

2,693

2,447

Employees took leave

 

Total

n/a2

102

113

137

58

 

Female

n/a2

53

62

80

32

 

Male

n/a2

49

51

57

26

Employees returning from leave3

 

Total

n/a2

99

109

132

55

 

Female

n/a2

50

58

76

29

 

Male

n/a2

49

51

56

26

 

Rate

n/a2

97%

96%

96%

95%

 

Female

n/a2

94.3%

94%

95%

91%

 

Male

n/a2

100.0%

100.0%

98%

100.0%

Retention for at least one year after leave4

 

Total

n/a

87

94

n/a

n/a

 

Female

n/a

44

50

n/a

n/a

 

Male

n/a

43

44

n/a

n/a

 

Rate

n/a

85%

83%

n/a

n/a

 

Female

n/a

83%

81%

n/a

n/a

 

Male

n/a

87.8%

86%

n/a

n/a

1 Certain 2016 data was re-stated due to incorrect exclusion of certain leave figures in previous reporting.

2 Data listed as n/a is not available due to the timing of reporting.

3 Assumes that a failure to return from leave occurred if an employee terminated within 14 days of returning to work; this leave type was not available in 2014.

4 Assumes that employee was retained for at least 365 days after returning to work; this leave type was not available in 2014. 2017 & 2018 data is ‘n/a’ due to timing of one year window.

Performance Reviews

Regular Performance Review (non-personnel management roles); 2014: 99% (50% male, 50% female); 2015: 95% (50% male, 50% female); 2016: 97% (50% male, 50% female);  2017: 98% (51% male, 49% female); 2018 (pending year end)
Regular Performance Review (personnel management roles); 2014: 99% (51% male, 49% female); 2015: 98% (50% male, 50% female); 2016: 99% (50% male, 50% female);  2017: 97% (51% male, 49% female); 2018 (pending year end)
Regular performance reviews (excludes interns)
2014-2018
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Regular performance reviews (excludes interns)

  2014 2015 2016 2017 2018
(as of 6/30)

Non-personnel management roles

 

Percentage

99%

95%

97%

98%

90%

 

Female

98.5%

95.2%

97.3%

97.8%

89.4%

 

Male

99%

95.5%

97.4%

99.0%

90.4%

Personnel management roles

 

Percentage

99%

98%

99%

97%

94%

 

Female

98.5%

98%

99.4%

95.9%

93.3%

 

Male

99.7%

97.9%

98.8%

97.2%

93.8%

Testing

performance
 
 

 

performance